If you are not satisfied with your purchase for any reason, please contact us within 7 days of receiving your item for a refund or exchange.
We package our items well, but if you receive a damaged item, contact us within 3 days of receiving the item, and we will gladly replace it.
PLEASE NOTE! Custom address cuffs are not returnable or refundable. We will send you a pdf proof of the design before making it. Once this proof has been approved, and the cuff made, we cannot offer a refund.
When returning or exchanging an item, please package it carefully, since many items are delicate. Once we've received the item in good condition, we will refund your purchase or send your exchange. Shipping costs are not refundable.